It would be great to have an option to prevent agents (who do not have access to configuration) from creating new labels, since within the chats, when they are going to assign a label, we give the option to write the name, but if this does not exist, we gives them the option to create it as a new one
Please authenticate to join the conversation.
In Review
Feature Request
Almost 2 years ago

An Anonymous User
Get notified by email when there are changes.
In Review
Feature Request
Almost 2 years ago

An Anonymous User
Get notified by email when there are changes.